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Frequently asked questions
General
We offer 100% premium-quality human hair wigs and bundles. Each product is carefully sourced to ensure a soft, luxurious feel with long-lasting durability and a natural appearance.
Yes, our hair can be professionally dyed, bleached, and heat-styled. To preserve the integrity and longevity of the hair, we highly recommend seeking a professional colorist.
With proper care, our wigs and bundles can last 1–3 years or longer. Maintaining a consistent care routine will ensure the hair retains its softness, shine, and overall quality.
• 10”–16”: 2–3 bundles
• 18”–24”: 3–4 bundles
• 26” and longer: 4+ bundles
For a fuller, more voluminous look, we recommend adding an additional bundle.
Our wigs are lightly pre-plucked to create a natural-looking hairline. Select styles may also come pre-bleached for added convenience. Please refer to individual product descriptions for full details.
• Lace Front Wigs: Feature lace along the front hairline for a seamless, natural look
• Full Lace Wigs: Constructed entirely with lace, allowing for maximum styling versatility, including updos and ponytails
Processing time is typically 2–5 business days. Once shipped, delivery takes approximately 3–7 business days depending on your location.
We accept returns or exchanges within 7 days of delivery. Items must remain unused, unaltered, and in their original condition. For full details, please review our complete return policy.
To maintain the beauty and longevity of your hair:
• Use sulfate-free shampoo
• Condition regularly
• Limit excessive heat styling
• Store properly when not in use
A consistent care routine will preserve the hair’s luxurious texture and appearance.
Our hair is crafted to minimize shedding and tangling. Slight shedding may occur after cutting the wefts, which is normal. Proper maintenance will keep the hair smooth and manageable.
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